Privacy Policy
Last updated: August 25, 2026
1. Overview
Refern Labs Inc. ("Refern", "we", "us") respects your privacy. We operate on a "least privilege" basis: we only collect the minimum amount of data necessary to build and improve our software.
2. Information We Collect
- Waitlist Data: If you join our waitlist, we collect your email address. This is stored securely in our database (Supabase) and used solely to send you development updates.
- Usage Data: We collect anonymous metrics about how visitors interact with our website (e.g., pages visited, time spent, mouse movements).
- Purchase and License Data: Lemon Squeezy processes new purchases as Merchant of Record and provides the order, customer, and license details needed to deliver and support your refern license. Polar retains equivalent records for legacy purchases.
- Affiliate Attribution: If you visit through a refern affiliate link, Lemon Squeezy creates an anonymous referral identifier using a first-party cookie and browser or device signals so a later eligible purchase can be credited to that affiliate.
3. Third-Party Analytics
We use third-party services to help us understand user behavior and improve the app experience. These services use cookies and similar technologies to collect usage data.
We use Google Analytics to track website traffic and usage patterns. Google operates independently and has its own Privacy Policy.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Lemon Squeezy provides checkout, tax handling, receipts, license keys, order history, and affiliate attribution for new purchases. Affiliate attribution can process the page URL, referrer, browser or device signals, and an anonymous referral identifier. Its handling of customer and referral data is covered by the Lemon Squeezy Privacy Policy.
4. Data Usage & Protection
We do not sell, trade, or rent your personal identification information to others. Your email address is strictly for Refern-related communications.
5. Your Rights
You have the right to unsubscribe from our emails at any time via the link in the footer. To request full deletion of your data, please contact us or reply to any of our emails.